Not parenting related. Need advice. My 56yo dad who has not been working for a year due to heart condition and surgery went to an ATM machine to withdraw money today. However, the sun was shining too brightly against the screen and he could not see the screen with his poor vision with the new recent format. He pressed cancel button several times, took his card and walk away. About 5mins later, he checked his handphone and received an SMS from the bank stating that he withdrew $1000. He hurriedly return to the ATM but the money was no longer at the machine. He is at a lost now. Can he make a police report? Will the police even do anything such as check the CCTV footage and track the person who took the money so he can contact the person? Is it possible an honest person took it and return it to a police station s lost item? I know that 99.9% he has no chance of getting the money back, but appreciate advice whether police can accept if he goes down to make a report.

You can try to lodge the report online for your dad since the event has passed. I did it online a few weeks back when I lost my mobile phone. The case gets directed to the nearest police station, an email will be sent to you with the case number, and a police will contact you if they require further information. With that case number, you can contact the bank and give them the details. There should also be a CCTV near the ATM for them to investigate and trace. Here's the online link to lodge your police report. You will need singpass to login. http://www.police.gov.sg/e-services/report

Oh no, it must be quite traumatic for your dad. I think that u can try. By right the camera is suppose to be working and should capture the actions of the person at the atm if it is positioned well. It should capture the person behind ur dad and the police & bank should be able to trace the person. I think u should still try to make a police report since the amount is not small and making a police report is free. Hopefully it works out for u guys

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