Can I know what's the first thing I should do when my baby starts screaming and crying - other than calming down (i'm working on that!). I always get flustered and try to soothe her, but I think I only make it worse. This really frustrates both baby and me!

I think it's still the standard. Pick them up and rock them little and comfort them by making white noise like hushes...then talk to the baby in repeat mode that u are going to check baby diaper or something. If baby is feeling discomfort like colic, gassy, fever, teething - all these will cause baby to cry - u can try babywearing to comfort them during long periods of distress