Common problem of speaking too "chim" English to our helpers especially if their English comprehension is poor to begin with. I'm sure I'm guilty of it occasionally and my helpers are certainly not stupid, but sometimes they also have problem understanding me if I word the instructions in too complicated a manner. As employers we also have to realise that they have limitations. If they are so clever, they wouldn't be working for us as a maid. However, if English comprehension is very important to you and your family and is creating significant friction over several incidents, perhaps you may wish to consider a transfer. It may simply be that she is not suitable for your working requirements.
Read more