Totally understand how you feel, I too have never ever notice the nursery rooms at malls or NY other places till I started bringing my newborn out from 4 weeks ago. Some places have really nice and clean nursery rooms while some are being abused by staff. My worst experience was at T3, Airport staff keep coming in to take hot water AND why is there no cold water dispenser? I have to walk to the other toilet to get cold water from the water cooler -_-