Never engage this confinement agency

I engaged this confinement agency in May 2020, last Thursday i just discharged from the hospital they let nanny come over my place then next day ask the nanny to leave and replace another to come ok fine for me worse was this replaced nanny came on Friday then today Monday the agent told me the nanny got to go tomorrow noon for another job and there will not be any replacement nanny coming over to help me out anymore! Worse was she even told me that i should be able to handle it by myself already by showering for the baby and do everything by myself since after 28 days, i still got to handle it by myself so make no difference.. She refund me back my money but not full amount, she pro-rated out the amount. I have never experienced such thing before in my life, this is the first time. So mummies, remember not to engage this confinement agency!! #advicepls