What is the one surprising / secret thing you've learned about caring for newborns and/or their mum?

our fabulous night nurse taught us - rubbing virgin coconut oil on baby before bath is great for baby skin, can prevent diaper rash. (plus it makes her smell great!) seem to have other benefits like scrubbing off cradle cap too - http://sg.theasianparent.com/virgin-coconut-oil-benefits-for-babies/

The colic massage works wonders!!! For a Colicky baby or gassy baby it works well too. Every night without fail i did it for my bub.

thanks