Yes please interview face to face.
Pick a agency can get replacement helper. Please ask if there’s any fee.
Pick a helper can communicate with you n family.
Note:
All helpers will say “yes yes yes” but jz don’t believe 100%. They have flaws too.
You have to guide them along.
I was comparing 2 helpers. I go with my instinct. She has a 1.5 yo toddler etc so I took her instead . However, I give myself 3 months see whether she can work n listen to my instruction.
Look at her background experiences.
Nationality doesn’t matter. She must sincere to work & can communicate.
I would suggest,
Don’t look for too young. ( they have phone issues mostly likely which I heard alot )
Get a cctv in your house. Eg, stealing, abusing, didn’t do house work properly etc so you can capture.
Plan your rules at home strictly , especially phone. Make sure they work finish then can use phone.
*You can cover one eye to let her use phone /on music while folding / ironing clothes only*
My helper doesn’t have off days. She only use phone after her work. I’m ok if she on music or WhatsApp her family while folding clothes. But I told my helper, baby is main priority. Cooking can learn, but make sure within 1-3 months you must know how to cook e dishes. (Depends on you n family ) your mom or mil can always stand beside n guide.
Most importantly, have heart to work & communication.
Hope it helps :)
Anonymous