Heard quite a few mums talking about Confinement Mama, the ratings are apparently very strong, close to 5 stars across nearly a thousand reviews, which is honestly hard to ignore when you're trying to shortlist agencies. My neighbour engaged them and specifically mentioned her nanny, Chew Seng Lee (Lily, listed as NM801), who she said was responsible, reliable, and easy to get along with, which matters a lot when someone is living in your home for a month. That said, like any agency, individual nanny experience can vary, so it's worth requesting someone with solid feedback and asking to speak with them beforehand if possible. On balance, the volume of positive reviews does suggest consistent quality, but I'd still go in with specific questions about your needs, breastfeeding support, cooking preferences, night duties, so both sides are clear from the start.