redeem point

Eh, yang ni kena tengok la siapa manage points system dia, either theAsianparent app atau maybe loyalty program lain? Usually ada minimum points kena reach dulu, atau maybe ada expiry date yang dah lepas. Suggest you check the T&C atau contact their customer service, sebab ada banyak reason kenapa points tak bisa di-redeem, sometimes ada blackout period, sometimes kena fulfill certain conditions dulu.