When you have feedback to the agency, did the agency speak to the maid? secondly, you also need to feedback to the maid to let her know it's rude and not nice. Ask her is there any issue with people stepping into the kitchen?
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Change the helper, simple. You are paying to get uncomfortable. Otherwise have you tried talking to her?
If you are not happy, you should definitely change helper
She is new like with us for 3 months. Due to new circumstances, I only require her for 3 more months so changing one seems alittle troublesome.
Anonymous