I really feel you on this, choosing your delivering gynae is such a big decision especially as a FTM. I don't have personal experience with Dr. Ng Kai Lyn myself, but a friend of mine delivered under her care and said she was very calm and reassuring throughout the whole process, which really helped my friend feel at ease. My friend had a natural delivery and felt that Dr. Ng was patient and communicated clearly at every step, so she came away feeling well supported. It might also be worth checking the Asian Parent reviews section or some of the local mum Facebook groups as there tend to be more detailed writeups there lah. Hope you find the right fit for you, all the best for your pregnancy!