Hi! I haven't personally delivered at NUHS, but I've heard quite a bit from mums around me who have, generally very positive feedback on the experience. Most mentioned minimal waiting times and that the staff were really attentive, which is reassuring for a first-timer like you. A few also raved about the postnatal care side of things, including things like massage, which helped with recovery. The main thing I'd say is just clarify with your gynae upfront what's covered under your plan (especially if you're going private vs subsidised) so there are no surprises on the bill later, that's something a couple of mums I know wish they'd asked about earlier. Otherwise, you're in good hands; NUHS has a solid reputation for maternal and newborn care. All the best with your delivery!