I can only say, avoid at all cost. Nanny siewmee/siewmei (dk her name's spelling) is rough in handling. Lazy. Forever on her phone watching videos/chatting. Zero safety awareness. When confronted, she act blur, denied incident. Avoid this company!
A few of my girlfriends and I had very good experience with them. Always very responsive and helpful. What assured me was their nannies were trained from TMC, at least there was a proper training from a reputable hospital
I have bad experience with Baby's Whisperer. Please check my post from https://singaporemotherhood.com/forum/threads/very-bad-experienced-with-baby%E2%80%99s-whisperer-private-limited.265213/
Did hear b4 from one mummy friend who didn't have a good experience. Changed 3 nannies during her confinement and always last min informed.
Despite this being a year ago question, I engaged them recently and unfortunately, I wouldn’t recommend the agency.
Mrs Li