My friend is travelling to visit and she forgot to inform them about the bassinet request. will the check-in counter automatically allocate the bassinet seats to her plus a bassinet, when they see her with the baby? or does it need to be prebooked in advance?

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Home Toddler my friend is travelling to visit and she forgot to inform them about the bassinet request will the check in counter automatically allocate the bassinet seats to her plus a bassinet when they see her with the baby or does it need to be prebooked in advance