Legoland Malaysia

Inconvenience as I had to purchase 3 extra Legoland tickets for my family in advance just to utilise theAsianParent one ticket giveaway. Moving forward, winners should be provided with contact numbers of both theAsianparent as well as other party (in this case, Legoland) for contact in case of emergency such as this. In 2022, my family of 4 was already queuing at Theme Park admission ticket window 1 at approximately 10am to collect the ticket. They could not find my free ticket. Neither was I able to contact Prichelle of theAsianParent at the time. My entire family of 4 had to wait for approximately 2 hours until well after 12noon before Legoland finally allowed me access to the 3 parks. As such, instead of having 8 hours to enjoy the parks, my family of 4 had less than 6 hours! Coupled with the fact that it was raining intermittently that day, this was the first time we could not complete all the rides in the Legoland Park even though we had no alternative but to give Legoland Water Park a miss. Note that we have been to Legoland close to 10 times in the past and had always been able to complete all the rides even during the holidays. No compensation for inconvenience by Legoland or theAsianParent.