Eh I haven't tried Hayfa specifically, tapi few of my mum friends selalunya ambil bidan from established agencies or private hospitals la, memang jadi beza sikit pasal trained staff dan proper support, especially during confinement period. Mungkin boleh check their reviews online or tanya in the Malaysian mum groups, sebab feedback dari actual mums will really help you decide! Hope ada mommies yang boleh share their experience ngan you soon.