Hi po! Hmm, yung unlocked account sa SSS Mobile ay usually security issue yan, naka-log in ka na agad without entering your password, diba? A few of us moms encountered this too, and honestly the safest thing is to contact SSS directly through their official hotline or website para ma-reset properly kasi it involves your benefits and personal info. Resetting sa phone level lang kasi hindi enough, kailangan nila mag-unlock sa system nila mismo, so don't worry mareresolba yan if you reach out to them directly po!
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